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The experience with ICICI Prudential is very pathetic. I can rate this as the WORST THING ever did in my life so far. I had many bitter experiences before with Banks and Other Organizations, but none of them come close to this. Attitude of People involved is poor and They have very low work ethics. I wanted to make an Investment Plan and an executive met me and took Documents on Jan 10, 2009, till date Policy is not made and Response is so poor and frustrating. I guess, They are testing My Patience.I must admit that I lost in that test. It is close to 100 Days (more than 3 months now) and still do not know my Policy Status.
ICICI Prudential has very clever Complaint Launching System. When I sent a mail, I recieved electronic confirmation mail saying that Estimated Response time is 2 Days. So In 2 days, I may get an aswer or may not get an answer becuase estimation can go wrong and more importantly it is system generated mail.
If I do not get any answer, then there is no accountable person to catch, in a way, It is as good as sending no mail.
The Motive behind sharing this Information is to make you alert when starting a relationship with ICICI Prudential.
ICICI Prudential has very clever Complaint Launching System. When I sent a mail, I recieved electronic confirmation mail saying that Estimated Response time is 2 Days. So In 2 days, I may get an aswer or may not get an answer becuase estimation can go wrong and more importantly it is system generated mail.
If I do not get any answer, then there is no accountable person to catch, in a way, It is as good as sending no mail.
The Motive behind sharing this Information is to make you alert when starting a relationship with ICICI Prudential.
@kova
