Pathetic Management @ PVR Mulund, Mumbai

Yesterday I had very bitter experience at PVR Mulund, Mumbai. But what made me to write a blog on it, I am not the only one to suffer from Mismanagement of PVR Mulund, I have so many friends(at least 30 people were there at around 11:40 PM).

I went to watch a movie with my friend, by that time we were only two people to watch that movie. The person in Ticket Counter said that we need at least 5, 6 people to run a show. Then we waited for some time, then 3 people came to watch the same movie. I thought they will run a show as we were 5 in number. Then so called Manager(Mr Datta) came and said that they do not run a show if occupancy is less than 10% of theater capacity. He was so arrogant that he said whatever he wanted to say and left the place.

About other 30 or so people - They came to watch movie - Partner. It was given in Bombay Times, that there is a show at 11:40 PM. Many people came to watch movie as yesterday was some special day. But Management had given following reasons
1. Its Distributor's Fault, so we are not responsible
2. You should have called us before coming to theater, its your fault.

The staff(Mr ChhatraRaj, Mr Vijay, Mr Ramesh, Mr Kuldeep, Mr Vrijesh) was just watching and there is no concern that these many people turned out because of their fault.

The reasons gave by Management were ridiculous. In any organization, Management cares about Customers, but I don't know the priority criteria of PVR.


@Koteswara sarma