ICICI Bitter Experience II

Associate - Customer Relations mailed me based on my blog to enquire about problems with Investment Plan. I blogged it on Monday(23rd Feb) and I got mail on Tuesday(24th Feb). She took up the case on 24th Feb and by today, she was able to find my documents, Investment Manager and cause behind its delay. I must appreciate her for doing this as I did not launch any official complaint, but at the same time, its sad that it took 10 Days to find out. I am yet to receive my cheque, so just thinking of whether I should go ahead with policy or withdraw the idea.


@kova